![]() You can use this fishbone diagram outside the service industry – as long as it applies. All potential causes, along with their information, are grouped into four sections: systems, surroundings, skills and suppliers. If your organization operates in the service industry, you will most likely use this fishbone diagram. So if you are using it in a restaurant setting, you can make sure that your diagram is different from one that can be made in a manufacturing plant. The affinities or sections are not predefined, allowing you to adapt it anyway you want to fit your organization and scenario. This is the basic and most commonly-used fishbone diagram. Here are a couple of fishbone diagrams that you can draw while you brainstorm.
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